delivery & shipping

Upon receipt of a valid order you will receive an email confirmation with an order number and details of the items that you have ordered. At Slap ‘n Dash we aim to despatch your goods by the the next working day, or failing that the following working day, and you will receive an email confirming the order has been dispatched. Orders received over the weekend (after midday on Friday) will be dispatched the following Tuesday.

Please be aware - Pottery Items - we cannot accept responsibility for any breakages.

**PLEASE NOTE: Some Pottery Party Kits, Pottery Commissions, Large Pottery Blanks are excluded from our Free UK Delivery offer.

PLEASE MAKE SURE YOU CHOOSE THE CORRECT DELIVERY METHOD

Delivery to withIn The Hawkhurst Area: FREE

Before placing order please check that you qualify for this service - either call 01580 755674 or email info@slapndash.com

GIFT VOUCHERS (ORDERED OVER PHONE): £1.75 TO £3.50

Orders placed using Standard Delivery to UK mainland addresses are sent either FIRST Class Royal Mail or opt for TRACKED & SIGNED. You should expect your order to arrive at the designated delivery address within 2 - 5 working days of dispatch.

STANDARD SHIPPING COSTS UK: from £4.95 - but individual quotes will be given on larger items

Orders placed using Standard Delivery to UK mainland addresses are sent either by Tracked Royal Mail or with an overnight courier company. You should expect your order to arrive at the designated delivery address within 2 - 5 working days of dispatch.

For your convenience, Standard Delivery does not require a signature on delivery. So if you're not in when the delivery arrives, if there is somewhere safe and discreet for the parcel to be left, (for instance with the doorman of a block of flats, or within a covered porch with an unlocked door) the driver will leave it for you. Please mention this in notes. If there is no appropriate location, the driver will leave a card or attempt to redeliver on a subsequent day.

Deliveries to Northern Ireland, the Scottish Highlands & Islands and the Channel Islands must be shipped via Royal Mail. Please allow up to 5 working days after dispatch for delivery to these addresses.

Tracked & signature: from £6.95

This Royal Mail service used usually deliver between 8am - 6pm and require a signature confirming receipt of the goods. Please provide your email address, mobile number and details of alternative delivery if you are not in.

Please note this service is available to all mainland UK addresses excluding Scottish Highlands.

EUROPE: FROM £15

We cannot ship Jellycats outside the UK.

Choose either TRACKED or TRACKED & SIGNED

INTERNATIONAL: FROM £15.95